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Shipping and Frequently Asked Questions (FAQ)

"How long will it take for my order to arrive?"

Orders are processed and prepared for shipment within 2-5 business days. Delivery time can vary from 1-3 weeks (business days) from the date of purchase, but may differ if this is stated in the product descriptions. We sometimes offer priority shipping during special promotions, for example, delivery within 3-8 days. Shipping times are listed in the description of each product and may vary for some items.

"How does shipping work?"

Byshoop works with global merchants and high-quality handmade artisans to bring you the best prices and the most innovative products. This means your order is shipped from all over the world. Because we ship our products directly from our partners and many of our products are in high demand, it may take 1-3 weeks (business days) for your orders to arrive. If you order different products, you may receive multiple packages.

Don't worry if your order doesn't arrive immediately. We provide a tracking number with every order.

We offer 24/7 support. We are just an email away and provide very fast response times. If you need help, please don't hesitate to contact us, we are always here for you.

"How can I return a product?"
Please review the relevant page for our return policy. If you need further assistance, please email